Terms of Service

These terms govern your use of Montravo.

Accounts

You must provide accurate information and keep credentials safe.

Minimum age and legal capacity are required to create an account.
You are responsible for all activities under your account and must notify us of any unauthorized use.
We may suspend or terminate accounts for policy violations or security risks.

Payments and Refunds

Paid courses are charged at the listed price. Refunds follow our fairness policy.

Prices and promotions may change without prior notice, except for purchases already completed.
Applicable taxes and fees are added based on your billing location.
Chargebacks may result in account suspension pending resolution.
Refund eligibility considers course progress, time since purchase, and evidence of technical issues.
Subscriptions, when offered, renew automatically unless canceled before the renewal date.

Acceptable Use

No reverse engineering or scraping beyond fair use.
No unlawful content or harassment.
Respect intellectual property rights.
No attempts to bypass access controls, license checks, or rate limits.
No distribution of malware, spam, or unauthorized advertising.
Do not share paid materials publicly or resell access without permission.

Content Standards

Our educational content is designed for accuracy and clarity. You agree that any submissions (such as comments or assignments) must be lawful, relevant, and respectful.

Prohibited submissions include hate speech, explicit content, and personally identifiable information of others without consent.
Do not upload content that infringes copyrights, trademarks, or privacy rights.
We may moderate, edit, or remove user submissions that violate these standards.

License and Intellectual Property

Upon purchase, you receive a limited, non-transferable license to access the course materials for your personal, non-commercial learning.

No redistribution, rehosting, or broadcasting of course materials.
No removal or alteration of copyright notices or attribution.
Feedback you provide may be used to improve our services without obligation to compensate you.

Access and Availability

We strive for high availability but may perform maintenance or updates that temporarily limit access. Features may vary by region, device, or plan.

Privacy

We process personal data to deliver and improve the service, comply with legal obligations, and secure our platform. Data handling is guided by transparency, minimization, and security best practices.

Third-Party Services

The service may interoperate with third-party tools. Use of such tools may be subject to separate terms and privacy policies. We are not responsible for third-party services we do not control.

Warranties

The service and content are provided “as is” and “as available.” We disclaim all warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness, and non-infringement.

Limitation of Liability

To the extent permitted by law, liability is limited to amounts paid in the prior 12 months.

We are not liable for indirect, incidental, special, or consequential damages.
We are not liable for loss of data, revenue, profits, or business opportunities.
Some jurisdictions do not allow certain limitations; in those cases, the limitations apply to the fullest permissible extent.

Indemnification

You agree to indemnify and hold us harmless from claims, damages, liabilities, and expenses arising from your use of the service, your content, or your violation of these terms or applicable laws.

Suspension and Termination

We may suspend or terminate access for violations, non-payment, or security concerns. You may stop using the service at any time. Sections that by nature should survive termination will continue to apply.

Changes to the Service and Terms

We may modify features or these terms to reflect operational, legal, or regulatory changes. Significant updates will be communicated by reasonable means. Continued use after the effective date constitutes acceptance.

Governing Law and Dispute Resolution

These terms are governed by the laws of your country of residence where legally enforceable, otherwise by the laws of the jurisdiction in which Montravo operates. Disputes will be resolved through good-faith negotiations and, if needed, a competent court with appropriate jurisdiction.

Contact

For questions or concerns, contact Montravo Support: [email protected] or +1 (415) 802-6394.